Research and understand your customers interactions in social channels and set the SMART goals.
Analyze your target group and identify the channels and Strategize a plan using Digital Branding proven methodology.
Curate the content for the different channels identified. Identify the best engagement time and publish.
Measure the engagement based on the KPI’s set along the client and re-engage if needed. For every action from your customer, we engage and handle the reviews, queries, mainly reputation during the negative reviews.